Nora Support Center
Welcome to our support operations center. Get help configuring features, resolving sync errors, or joining our developer community.
Join Official Discord
Connect directly with the development team and community moderators. Open private tickets on our server for direct guild debugging.
Join ServerRead Documentation
Review standard configurations, custom commands template variables, warn subcommands setup, and active guild parameters.
Browse DocsReport a Bug
Encountered an issue with level XP rewards, Roblox sync pools, or dashboard updates? Open an issue directly on GitHub.
Open IssueFrequently Asked Questions
How fast do Roblox verification updates sync?
For standard users, Roblox ranks and profile connections verify instantly via our custom validation codes. Rank synchronizations are executed on periodic checks. Premium guilds enjoy direct instant rank bindings.
Why isn't my custom autoresponder firing?
Check if the command card has "Ignore Server Staff & Bots" toggled on, or if you have configured allowed/ignored role filters that exclude your profile. Administrators can verify active rules in the dashboard settings panel.
Can I delete all my stored community data?
Yes. In the interest of total data sovereignty and privacy, users can execute the `/mycard` command in Discord at any time and click the "Erase Data" button to instantly wipe their warnings, leveling stats, and verification mappings.